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RISK MANAGEMENT

Change Management Program Building

Essentials

Change management is the process of ensuring changes happens in a predictable, yet planned manner. The change management process is designed to prevent unexpected problems and issues. The process includes, testing changes in a staging environment and establishing plans to reverse the changes if unexpected results occur in the production environment. Although often assumed to be an IT operations issue; lack of a working change management program will have security implications. For example, as new systems are brought online and changes are made to existing systems, this could introduce unknown, uncontrollable vulnerabilities into your environment a change management system is in place.

Benefits

In today’s fast paced business environment, the drive for improved performance and usability sometimes means that change management ends up on the back-burner. Without change happening in a planned and predictable manner, essential systems may become unreliable or may go down altogether. Established back-out plans allow for a reversal of the change if unexpected results occur. Implementing a change management system will help ensure stability in your environment and allow for more rapid troubleshooting when a problem occurs.

Expertise

SecureState’s Risk Management team has experience in program building, security operations and security management. By leveraging this wide range of skills, they have the expertise needed to build and implement a reliable and supportable patch management program in your organization in which fits your company’s culture.

Did You Know?

  • Regulations such as PCI require a change management process
  • Implementing a change management process will make it easier to troubleshoot problems when they do occur in your environment
  • A functional change management program will provide many benefits to groups outside of security
  • SecureState recommends your change management program be reviewed yearly to make sure it is functioning properly and to also find optimizations that may improve this critical program
  • When a new system is placed on the Internet it will be scanned within 15 minutes
  • The weakest link is a system your security team does not know about. Without a strong change management program, it is impossible to know what systems are in your environment
  • Your Change Management Program should be reviewed during your annual Security Program Assessment (INFOSEC).

Our Approach and Methodology

SecureState tailors each Change Management Program to your organization’s specific needs and culture. A small retail chain does not need the same change control process as a Fortune 200 company. Below are the high-level steps SecureState takes to create a change management program tailor made for your organization.

  • Review the existing change management system, if one exists
  • Interview key stake holders in the change management process such as key line of business, security, and IT staff
  • Map out deficiencies in the existing change management system or create a draft process outlining a new system
  • Review the draft process with key stake holders and adjust the process as needed
  • Train current staff on the new change management program (highly recommended)
  • Schedule annual reviews of the change management program to ensure it continues to operate properly (highly recommended)
  • Provide the final process

What Makes Us Different

  • SecureState's team has the experience to create a change management program to ensure that change happens in a predictable and stable way.
  • Our team includes experts in implementation, network architecture and documentation.

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