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PROFILING

Social Engineering

Essentials

Social Engineering is a technique that relies on weaknesses in human nature, rather than weaknesses in hardware, software, or network design. Attacks are successful because they target basic human nature. Humans are susceptible to persuasion and manipulation through various methods. It is not hacking that result in the most damaging penetrations into an enterprise's security system. It is often the work of an employee within the enterprise that causes the most harm. SecureState offers three core Social Engineering assessments to test human weakness:

  • Email Social Engineering:

    SecureState sends mass or targeted emails simulating a real phishing attack. Emails are specially crafted to convince the recipient to click a link or download a malicious payload

  • Telephone Social Engineering:

    SecureState lures social engineer employees, help desk personnel or executives to elicit sensitive or confidential information over the phone

  • CD/USB Thumb Drive Drops:

    In this assessment, our staff creates custom undetectable malware placed on CD-ROMs or USB Thumb Drives. These are left in strategic locations at the target location. SecureState’s custom malware is designed to allow our consultants remote access to the compromised machine

  • Human nature is always the weakest link in an organization’s security program
  • Social Engineering Assessments exploit the weakness in human nature
  • SecureState offers Email, Phone and CD/USB Thumb Drive Social Engineering Assessments

Benefits

It is becoming increasingly common for attackers to exploit the human element of security. A Social Engineering assessment will identify areas of weakness in your organization’s security controls and employee security awareness. SecureState can send phishing emails simulating a real world attack to gather account credentials or deploy customized, undetectable payloads to employees. Over the telephone, SecureState staff can manipulate employees to give away sensitive information; or be directed to web sites under our control. Finally, SecureState can drop CDs and USB Thumb Drives at physical locations or via U.S. Mail to test employee security awareness; as well as desktop and laptop controls. We can then customize these devices to simulate a real world APT or malware attacks that are undetectable by anti-virus and other client side controls.

Expertise

The SecureState Profiling Team is highly skilled at conducting Social Engineering Assessments. We frequently conduct these assessments for clients and have a very high success rate of compromise as well as eliciting sensitive or confidential information. Profiling Team members are also frequently asked to speak publically regarding Social Engineering practices; as well as help teach employees how to help prevent themselves from being a victim.

Did You Know?

  • Social Engineering can be as simple as convincing someone to do something that is in your interest
  • Social Engineering should never be overlooked as an attack vector
  • Social Engineering Assessments should be conducted in conjunction with Internal and External Attack & Penetration Tests on an annual basis
  • Social Engineering using Email can be a good gauge of an organization’s employee security awareness

Our Approach and Methodology

The SecureState Profiling Team are well known and highly regarded as experts in Penetration Testing and Social Engineering. Our approach follows industry accepted testing methodologies such as PTES, NIST 800-115,OSSTMM and the Social Engineering Framework. By following these methodologies, our clients can accurately replicate the testing SecureState has performed in their own environment to accurately mitigate identified vulnerabilities. The SecureState Profiling Team also helps identify strategic “root cause” issues through our Penetration Tests. Our Risk Management Team is uniquely positioned to work closely with the Profiling Team in order to assist clients with mitigating these strategic “root cause” issues.

Phase I – Pre-engagement Interactions:

In this phase, SecureState works with the client to establish the rules of engagement as well as the scope and exchange contact information for both parties. SecureState provides a detailed Project Charter which contains information on scope and everything that will be required to conduct the testing. The Project Charter is discussed during the kickoff call prior to the beginning of the engagement.

Phase II – Intelligence Gathering:

SecureState begins any Social Engineering Assessment by conducting an extensive search of open source intelligence on the target company and its employees. This research locates information regarding the target company and its employees from public databases, tax records, job openings, social networks, Internet search engines and much more. If the Social Engineering is to be performed on-site, Dumpster Diving can also be performed to gather intelligence about the specific target.

Also in this phase, SecureState begins to develop scenarios tailored toward the target company and employees. These scenarios are based off of the intelligence that was gathered previously in this phase.

Phase III – Pretexting:

Pretexting is all about creating a scenario which will convince the victim to click on a link to visit a web site, or take some form of action. In some cases, this can involve an elaborate scenario which includes impersonating current or former employees. For example, SecureState can create a website to elicit user account credentials to a web mail system. Our staff members have the ability to call an employee while impersonating a help desk worker to solicit account credentials. Once SecureState Team Members has these credentials, they can login and gather additional information about the victim and company. Another example is crafting a highly convincing phishing email that is sent to multiple employees. The email appears to originate from the target company. These types of examples simulate real attacks that have lead to security breaches in the recent past. We can also create custom scenarios based on any threats identified in Phase I.

Phase IV – Exploitation:

Once the pretexting phase is complete, the exploitation phase begins. SecureState sends emails, makes phone calls and drops CDs and USB Thumb Drives using the pretexting scenarios previously developed. For scenarios like email phishing and CD and USB Thumb Drive drops, the client can determine how far SecureState should take the social engineering. For example, some clients may only want us to track whether or not employees clicked the link in a phishing email. Other clients may want us to attempt at full remote access to an employee’s workstation after clicking on a link or putting a USB Thumb Drive into their computer.

Phase V – Post Exploitation:

The Post Exploitation Phase includes pillaging, penetrating further into the network, documentation and cleaning up any remains from SecureState’s testing on the clients systems.

Phase VI – Reporting:

As part of the deliverable, SecureState provides a report which contains a short graphical summary aimed at senior management, a narrative body which details major findings and a detailed findings section aimed at technical staff. SecureState also provides a closing call and high level executive presentation to summarize the penetration test; as well as provide an opportunity to ask questions about the engagement.

What Makes Us Different

  • Uses a team based approach for all Social Engineering Assessments
  • Can create payloads and simulate malware that is undetectable by Anti-Virus and other security controls
  • Utilizes proprietary Vulnerability Linkage Theory (VLT) to achieve a greater attack
  • Demonstrates proprietary tools to Clients during Social Engineering (if applicable)
  • Publishes our own Exploits, Zero Days, and Tools to the Information Security Community
  • Profiling Team members are frequent speakers at National and world-wide security and hacking conferences such as DEFCON, Black Hat, OWASP AppSec, SANS, ShmooCon, THOTCON, DerbyCon, ToorCon and more
  • Conducts all remote Social Engineering from our state-of-the-art hacking facility in SecureState’s world headquarters; a DOD cleared facility
  • Provides a secure two-factor authentication web portal for access to Penetration Test results
  • Follows industry standard testing methodologies, vulnerability rating systems and uses real attack data collected by SecureState through years of assessments to compare your company to your industry peers from a security perspective

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